comparing choices of language and behaviours when communicating in Vietnamese and English, explaining the modifications they make and why, for example, being indirect when making refusals in Vietnamese-speaking contexts (Dạ con không dám hứa chắc. Để con xem hôm đó có bận gì không. Con cũng thích món quà này nhưng mà ...) or using both hands when giving something to elderly people
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